Privacy Policy
Privacy Policy: SMS Communications
This Privacy Policy describes how Trey Mistak, doing business as MistWorks Digital, collects and uses your information.
MistWorks Digital is committed to protecting your privacy. This section outlines how we handle your information specifically related to our SMS (text messaging) communications, including reputation management and customer service.
1. Information We Collect
When you opt-in to receive SMS messages from us, we collect your mobile phone number and your explicit consent. We may also collect your name and any information you provide in your text responses to assist with your inquiries.
2. How We Use Your Information
We use your mobile information exclusively to:
Respond to your inquiries or support requests via text.
Provide updates regarding your interactions with MistWorks Digital.
Send automated missed-call text-back notifications and appointment reminders.
3. No Sharing of Mobile Information
MistWorks Digital will never sell, rent, or share your personal information with third parties for marketing or promotional purposes. No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding service providers necessary to facilitate the delivery of our text messages (such as our SMS gateway).
4. Message Frequency and Rates
Message frequency varies based on your interactions with us. Standard message and data rates may apply depending on your mobile carrier plan.
5. Your Choices and Opt-Out
You can cancel the SMS service at any time. To opt-out:
Reply STOP to any message you receive from us.
Text HELP for assistance or contact us directly. After you send the SMS message "STOP" to us, we will send you one final SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you proactively opt back in.
6. Carrier Liability
Mobile carriers are not liable for delayed or undelivered messages.